Gagul IT Solutions Privacy Policy

This page contains details of the privacy policy of Gagul IT Solutions (PTY) LTD with registration number 2022/531217/07. In this privacy policy, Gagul IT Solutions is also referred to as "we", "our" or "us". Additionally, the reader of this privacy policy and the visitor of our website are also referred to as "you".

The purpose of this privacy policy is to describe the purpose, reasons, and methods used to collect your data - such as your personal details. This privacy policy also describes how your data is collected, transmitted, stored, processed, retained and disposed-off when you interact and engage with us via our website at https://gagulit.co.za.

By reading this privacy policy, you will have a clear understanding of what happens when you share your personal details on our website. You will also understand what decisions you need to make, and what your rights are when sharing your personal details on our website.

Please do not use our website or solutions/services should you not agree with the terms detailed in this privacy policy. Should you require clarification regarding this privacy policy or have any further questions, please contact us via email at privacy@gagulit.co.za or call our customer service number on 0610569067.

1. When you choose to contact or engage with Gagul IT Solutions on our website, we collect the following data about you:
   • The name and/or surname that you choose to provide to us.
   • The email that you choose to use to communicate with us.
   • The phone number that you choose to use to communicate with us.
   • The message that you provide to us for your enquiry/request.
   • The solution/service choice you may have requested from us.
2. The data we collect about you is only used to contact you in order to fulfill your enquiry/request from us. This includes:
   • Contacting you to get more details/specifications about your enquiry or requested solution/service.
   • Responding to your general enquiry.
   • Providing you with a quotation for your selected solution/service.
   • Confirming your identity.
   • Legal obligations required by law.
   We also may use your contact information to inform you about any special offers that we wish to provide to you ONLY if you have opted-in for such communications.
3. The data we collect about you is never used for any other purposes that are not stated in section 2.2 above.
4. Gagul IT Solutions will never disclose the data we collect about you to any other parties.
5. All the data we collect about you is treated in compliance with the South African Protection of Personal Information Act 4 of 2013.

1. Your data is collected from the Gagul IT Solutions website when:
   • You contact us via the website by providing the contact details and methods of communication requested from you.
   • You request any of our web, app or SEO solutions from our website by selecting the solutions you require and providing the contact details and methods of communication requested from you.
2. Your data is collected securely using secure web protocols provided by our hosting service provider.
3. Your data is submitted and transmitted securely using secure transmission protocols that prevent any exposure, tracking or monitoring of your data from our website.
4. Your data is stored in a secure database provided by our hosting service provider where strict security measures are undertaken to secure the servers where your data is stored.
5. Our hosting service provider complies with regulations that ensure the safety of your data in accordance with South African law.
6. Your data is retained and disposed-off in compliance with the regulations of the South African Protection of Personal Information Act 4 of 2013.

We refer to technical data as data used by web and technology platforms for analysis, website performance, security and but not limited to monitoring.

This data does not include your personal data that you submit when you contact us or request our services. The technical data may be collected automatically from your web browser when you access our website.

The technologies we use to provide you with our services may collect such data when you access our website but your personal data is secured from collection. The data collected includes your ip address, web browser name, device name, operating system, time of access and other analytical data.

We refer to external services as websites, social media sites or other web applications that can be accessed from our website.

The external services can use technologies that collect data used to track your activities on their websites or apps. These tracking services are called cookies.

We do not use cookies on our website; however, we do provide access to social media sites and web applications that use cookies in their websites or apps. Should you have a concern about such services, please refer to the privacy policies and terms of usage of those services from their websites or apps.

1. Gagul IT Solutions can make the data we collect about you available to you on request. You have the right to access and/or retrieve your data.
2. You have the right to request the correction of your data should you believe that corrections are necessary.
3. You have the right to request the disposal or deletion of your data from us.
4. You have the right to prevent the usage or procession of your data by us.

Should you wish to act on any of these legal rights, please contact us by using the contact details in section 8 below.

This privacy policy may be modified, amended or revised in the future.

Should there be any changes in future, you will be notified by your preferred method of contact should we still have your contact details or should you be our recent client. Our website users will also be notified on our home page where a visible notification message will be placed with a link to access the new privacy policy.

The following contact details can be used for any questions or concerns related to this privacy policy.

• Email address: privacy@gagulit.co.za
• Phone number: 0610569067